Refund Policy

Last updated 22 October 2026

Our guides are digital and delivered instantly by email, so all sales are final once a guide has been delivered.

When we will refund you

• The delivery email never arrived and we can't resend it.
• The file or link is broken and we can't fix it within 3 business days.
• You were charged twice for the same order.

Memberships

You can cancel any time and won't be charged again. We don't refund partial months or years, but your access continues until the end of the period you paid for.

How to ask

Email support@delaro.studio with the email you bought with and your order details. We reply within 2 business days, and approved refunds go back to your original payment method.

Chargebacks

Please contact us first. We fix delivery problems quickly, and a chargeback ends access to any guide or membership on that order.